Buyglobal Warranty Policy
We stand behind every product you purchase from Buyglobal.
Quality should not stop at checkout — that’s why we offer a clear and fair warranty policy to protect your purchase and give you peace of mind.
All products sold on our store are carefully selected and covered by the warranty terms outlined below.
A. Furniture
1. Sofas & Sectional Sofas — 12-Month Limited Warranty
Warranty Coverage Covers defects in materials and workmanship under normal household use for 12 months from the date of delivery or installation.
| Component | Warranty Period | Description |
|---|---|---|
| Frame & Hardware | 12 Months | Structural frame, connectors, and internal supports. |
| Cushions & Upholstery | 6 Months | Manufacturing defects in fabric, stitching, or padding. |
| Functional Parts | 12 Months | Hinges, connectors, adjustable feet. |
What Is Not Covered Normal wear and tear, colour fading, misuse, accidental damage, pet damage, or unauthorised repairs.
2. Office Chairs & Dining Chairs — 12-Month Limited Warranty
Warranty Coverage Covers structural and material defects under normal household use.
| Component | Warranty Period | Description |
|---|---|---|
| Frame & Base | 12 Months | Metal or wooden structural components. |
| Seat & Upholstery | 6 Months | Padding, stitching, and upholstery defects. |
| Adjustable Parts | 12 Months | Gas lift, castors, swivel mechanisms. |
B. Garden & Outdoor Equipment
1. Garden Tools — 12-Month Limited Warranty
Warranty Coverage Main units are covered for 12 months, accessories for 6 months, under normal household use only.
| Component | Warranty Period | Description |
|---|---|---|
| Main Unit | 12 Months | Motor, pump, and housing. |
| Accessories | 6 Months | Hoses, spray guns, nozzles. |
C. Sports & Fitness
1. Treadmills — 12-Month Limited Warranty
This warranty applies to home-use fitness equipment only and covers manufacturing defects under normal use.
D. Electronics
1. Projectors — 12-Month Limited Warranty
Covers defects in materials and workmanship under normal indoor use.
E. Kitchen Appliances
1. Air Fryers & Ovens — 12-Month Limited Warranty
Covers manufacturing defects under normal household kitchen use.
How to Make a Warranty Claim
- Email our support team at support@buyglobal.co.uk
- Provide your order number, a description of the issue, and clear photos or videos
- Our support team will respond within 3–7 business days